Privacy Policy for Mashal Movers

1. Introduction

Welcome to Mashal Movers (https://mashalmovers.ae). We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about our moving services. This includes:

Contact Data: Name, phone number, email address, and WhatsApp details.
Service Data: Pick-up address, delivery address, and inventory lists.
Technical Data: IP address, browser type, and device information (collected via Google Analytics 4 and Clarity).

3. How We Use Your Information

We use the information we collect to:

Provide accurate moving quotes and schedule your relocation.
Communicate with you regarding your booking via calls or WhatsApp.
Improve our website performance and user experience.
Comply with UAE legal requirements and security protocols.

4. Data Sharing and Disclosure

We do not sell your data. We only share information with third parties when:

It is necessary to fulfill your service (e.g., providing your address to our logistics team).
Required by UAE authorities or building security (NOC/Permit applications).
Using trusted tools like Google Search Console or Google Maps to provide location-based services.

5. Cookies and Tracking

We use cookies to improve your experience. You can choose to disable cookies through your browser settings, though some features of the site (like the “Call Now” button) may be affected.

6. Data Security

We implement a variety of security measures (including SSL Encryption) to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Under the UAE PDPL, you have the right to:

Access the personal data we hold about you.
Request the correction or deletion of your data.
Withdraw consent for marketing communications.

8. Contact Us

If you have questions about this policy, please get in touch with us:

Website: https://mashalmovers.ae
Phone: +971 56 261 5919
Address: Abu Dhabi, United Arab Emirates.